Packed with 52 discoveries from Gallup’s largest study on the future of work, It’s the Manager shows leaders how to adapt their organizations to rapid change, ranging from new workplace demands to managing remote employees, a diverse workforce, the rise of artificial intelligence, gig workers, and attracting – and keeping – today’s best employees. Who is the most important person in your organization to lead your teams through these changes? Gallup research reveals: It’s your managers.
While the world’s workplace has been going through extraordinary historical change, the practice of management has been stuck in time for more than 30 years.
The new workforce -- especially younger generations -- wants their work to have deep mission and purpose, and they don’t want old-style command-and-control bosses. They want coaches who inspire them, communicate with them frequently and develop their strengths.
Who is the most important person in your organization to lead your teams through these changes? Decades of global Gallup research reveal: It’s your managers. They are the ones who make or break your organization’s success.
When you have great managers who can maximize the potential of every team member, you will see organic revenue and profit growth, and you will give every one of your employees what they most want today: a great job and a great life. This is the future of work.
It’s the Manager includes exclusive content from Gallup Access -- Gallup’s new workplace platform, chock full of additional content, tools and solutions for business. Your book comes with a code for the CliftonStrengths assessment, which reveals your top five strengths.
Jim Harter, Ph.D., is Chief Scientist for Gallup’s international workplace management and well-being practices. He coauthored the New York Times bestseller 12: The Elements of Great Managing, which is based on the largest worldwide study of employee engagement. Since joining Gallup in 1985, Harter has authored or coauthored more than 1,000 research studies, some of which have been reported on in bestselling management books, academic articles, book chapters and publications such as USA Today, The Wall Street Journal and The New York Times. He is coauthor of “Manage Your Human Sigma,” published in the Harvard Business Review. Harter earned his doctorate in psychological and cultural studies at the University of Nebraska-Lincoln. Jim and his wife, RaLinda, and their sons, Joey and Sam, live in Omaha, Nebraska.