Fred Finch

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Books by Fred Finch

Customer Mania!

It's Never Too Late to Build a Customer-Focused Company

By Kenneth Blanchard

With Jim Ballard and Fred Finch

In Customer Mania!, Ken Blanchard, one of America's biggest bestselling authors and inspiring business leaders, writes of the key to customer service—creating a people-oriented, performance-driven, customer-first organization.

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