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Leonard R. Sayles
Books by Leonard R. Sayles
The Working Leader
The Triumph of High Performance Over Conventional Management Principles
Foreword by Henry Mintzberg
Schooled to oversee fixed, almost unvarying routines, managers today are unprepared to manage the conflicts in modern work flow relationships. Sayles shows with vivid case studies how middle managers with an in-depth understanding of the organization can resolve the inherent contradictions and am...
